WordPress and WooCommerce · ongoing care and fixes

WordPress support: you run the business, I handle the site

I look after updates, backups and security for your WordPress site or WooCommerce store, and fix it when something breaks.

The first look is free. I usually reply within 2 hours.

An update broke the site, customers can't pay, and nobody looks after the plugins? I take it off your hands. You deal directly with the person doing the fix.

  • Every change is tested on a copy of your site before it goes live
  • I also fix what can't be changed in the dashboard
  • One person who knows your site
Vlad Sedenko

Vlad Sedenko

Your online partner at every stage · 12+ years

LinkedIn ↗
12+
years in websites, apps and marketing
150+
projects: I help at every stage, from idea to growth
2–6 wks
from idea to a working product
2 h
usual time to my reply
What the starting review looks likeSample reportA fictional WooCommerce store. All figures are made up.
23
outdated plugins
2
known security holes
0
tested backups

Security

What could let someone break in.

  • UrgentOne plugin has a known security hole

    A stranger could take over the site.

    What I'll do: I update the plugin on a copy of the site first, then on the live site once everything works.

Backups

A backup only counts if you can restore the site from it.

  • UrgentNobody has checked that the backups work

    After a failure, there may be nothing to go back to.

    What I'll do: Daily backups stored away from the site, plus a test restore.

Orders and payments

The path that matters most in a store.

  • To improveThe cart has had errors since the last update

    Some customers can't finish their order.

    What I'll do: I find which plugin breaks the cart, fix it and place a test order.

First-month plan

Risks first, then housekeeping.

  1. Backups and security holes.
  2. Updates, tested on a copy first.
  3. Site speed and removing plugins you don't need.

Packages

You'll get an exact quote once I've seen the site.

Urgent help

Individual quote

one-off

Something is broken and needs fixing.

  • Finding the cause
  • The fix
  • A note on what happened
Report a problem

Website care

Individual quote

no long contract

A company site with no surprises.

  • Updates and backups
  • Checks that the site is up and secure
  • 1 hour for changes
Order website care

Store care

Individual quote

no long contract

A WooCommerce store with order checks.

  • Everything in website care
  • Test orders and payments
  • 3 hours for changes
Order store care

Selected work

What clients say

  • „We worked with Vlad on a Next.js project. He knew what he was doing from day one, didn't overcomplicate things and came up with better approaches on his own. I especially value his work on the site's performance. Everything was delivered as agreed.”

    George B. CEO, finance company

  • „We needed to build an MVP fast to test our idea in practice. Vlad helped us choose sensible solutions and focus on what we really needed for launch. We didn't try to build everything at once, yet he made sure the project could grow later without starting from scratch.”

    Alex N. Product Manager at StartupX

  • „Vlad got up to speed with our project quickly and pointed out several problems we hadn't treated as priorities. He sorted out our database and security issues. I liked that he didn't just complete tasks but clearly explained why something was worth changing and what the consequences could be.”

    Michał R. CTO at TechCorp

  • „We had an app where every bigger change was becoming a problem. Vlad helped us clean up the code, rebuild some of the older parts and introduce automated tests. Working on new features is much easier now. I also appreciate his patience in explaining technical topics to people outside the development team.”

    Sara K. Product Owner at WebSolutions

Tell me what's happening with your site

Send your website and a line or two about the problem. I'll tell you what can be done, with price and timing.

Frequently asked questions

How much does WordPress support cost?

You'll get an exact price once I've seen the site, because it depends on the number of plugins and the site's condition.

How fast do you respond?

I usually reply within 2 hours. We agree the exact response time for ongoing care before starting.

Won't an update break my site?

I run every update on a copy of your site first. It goes to the live site only once everything works.

What are plugins and why update them?

Plugins are add-ons to WordPress, such as a contact form, payments or a store. An outdated plugin can have a security hole that lets someone take over the site.

Can you take over from another developer?

Yes. I start with a review so I know what state the site is in. If you ever want to switch providers, the logins and the record of changes are yours, so the care is easy to hand over.

Can you also make changes and add new features?

Yes. Small fixes fit into the hours included in your plan. Bigger changes, such as a new page or a store feature, are quoted separately before any work starts.

Is there a long contract?

No. We work month to month, with a notice period we agree up front.

Can you help after a hack?

Yes. I remove the malicious code, find and close the hole the attacker used and help restore the site.

I usually reply within 2 hours.

Individual quoteGet a free site review